Contact Us

Customers can contact modcasa for order help, shipping updates, jump rope product details, returns, exchanges, payment questions, or website support.

Business Information

Company Name: 123 KMB, LLC
Store Name: modcasa
Business Address: 18925 SW 93RD Loop Dunnellon, 34432 United States
Email: info@modcasa.shop
Phone: +18565699705
Support Hours: Monday - Friday: 9:00 AM - 6:00 PM ET

Order Support

For order help, include the order number, checkout email, item name, and a short description of the request. For damaged cables, missing handles, faulty display parts, incorrect color, or package damage, include clear photos of the product and packaging.

Response Time

We aim to respond within 1-2 business days. Responses may take longer during weekends, public holidays, carrier delays, or high support volume.